Frequently Asked Questions

Ear Wax Removal Drops

Why would I want to buy the all-natural ear wax removal drops versus the regular ear wax removal drops?

It depends on your preference towards using all-natural products versus an active ingredient used to breakdown the ear wax. Natural wax removal drops are effective in softening and loosening ear wax buildup.

Are the ear wax removal products safe for use for children?

Yes. However, consult your doctor for children under 12 years of age.

Are the ear wax removal products hypoallergenic or safe for sensitive ears?


Is it safe to use the ear wax removal drops every day?

No. They should be used as needed for up to four days. Consult your doctor if symptoms are worse or not cleared up after four days.

How long can the ear wax removal drops stay in the ear?

They can be used with or without the flushing component. Thus you do not have to worry about the length of contact.

My ears are now clear, should I use the ear wax removal drops regularly to prevent wax build up?

No. They should be used as needed up to four days. Consult your doctor if symptoms are worse or not cleared up after four days.

Do you need to irrigate the ear after using the ear wax removal drops?

This is the best way to remove the softened wax if your eardrum is intact, but it is not necessary as wax does naturally work out of the ear.

Can we use ear wax removal drops if we have a hole in our eardrum?

You cannot flush the ear if you have a hole in the eardrum.  We also would not recommend using drops that are not medically prescribed if you have a perforation in your eardrum.

I used the ear wax removal drops and have flushed the ear, yet I didn’t see anything come out. What should I do?

You can repeat the process and try a few more times. If the wax still doesn't flush out, go back to your audiologist or medical doctor to review and remove the wax.

Do I flush the ear out after each use of ear wax removal drops?

No. Full treatment is defined as drops two times per day for up to 4 days. After the fourth day, if necessary, the individual can flush out the ear. Also, if an individual uses the drops one day and notices the symptoms of itching or clogging have disappeared, it may not be necessary for him or her to use it for the full four-day treatment.

What do I do after using the ear wax removal drops as directed for four days and my ears are still clogged?

Discontinue use and consult a physician.

How do I use the ear wax removal drops?

Ear wax drops are easy to use. They safely remove excessive ear wax through the power of microfoam cleansing action. When drops are placed in the ear, oxygen is released, allowing foaming on contact as it gently softens and loosens ear wax. For best results:
  • Use twice a day for up to four days if needed or as directed by your doctor
  • For each use, approximately 5-10 drops should be placed in the affected ear(s)
Ear wax removal drops are available over the counter in a bottle or as a kit that includes a soft rubber bulb ear syringe. It is gentle enough for children ages 12 and up yet strong enough for an adult.
Ear Wax Removal Drops via Bottle or Ear Syringe

I've heard of three other methods and tools for removing ear wax such as ear candling, cotton-tipped swabs, and oral irrigators.  Are any of them safe and effective?

None of them are considered safe or effective by the medical field. The formula contained in our ear wax drops is considered by the FDA as safe and effective for ear wax removal.

Ear Plugs

How do the EarPlanes work? How do they help with discomfort?

They relieve ear discomfort, clogging, and popping by naturally filtering and regulating air pressure. Ear pressure causes discomfort in the ear canal.

Are ClearEars and Ear Plugs hypoallergenic?


Are the Soft Foam Ear Plugs safe to wear when riding a motorcycle?


In what environments do you recommend wearing the Soft Foam Ear Plugs?

Any environment that has a volume of over 85dB.

Do EarPlanes help with pressure while flying?

They help relieve the pressure which causes ear pain. They do not relieve other ear pain caused by an infection.

Are the ear plugs available in more than one size or color?

No. They are "one size fits all."

How do I clean earplugs between usages?

The ear plugs are disposable and not meant to be cleaned between usages.

Can I use the Soft Foam Earplugs for hunting and shooting since they have an Noise Reduction Rating (NRR)?

Yes. They are effective for hunting and shooting.

What is the NRR of the soft foam earplugs?


Would soft foam ear plugs hurt my ears if I insert them too deeply and then sleep on them?

Insert the ear plugs to a comfortable position. If they hurt upon insertion or laying on an ear, remove them. See the directions on the packaging for appropriate application.

EarAche Drops

What are the uses of Starkey EarAche Drops?

The EarAche Drops temporarily relieve the symptoms of fever, pain, throbbing, irritability, and sleeplessness associated with earaches after diagnosis by a physician. They relieve common pain and itching of "swimmer’s ear."

At what age can I use the EarAche Drops on my child?

Starkey EarAche Drops are formulated for adults and children ages 2 years and up.

How often should I use the EarAche Drops?

Always follow label directions. Tilt head sideways and apply 3-4 drops into involved ear four times daily or as needed. Tilt head upward for at least two minutes after application, or gently place cotton in ear to keep drops in.

How long can I use the EarAche Drops?

Always follow label directions.
Do not use if symptoms persist for more than 48 hours or worsen. Do not use if discharge from the ear is present. Do not take by mouth. Keep away from eyes. Ensure the tip of the applicator does not enter the ear canal.

How should I store the EarAche Drops?

Store in a place away from excessive heat, moisture and direct sunlight.

Do the EarAche drops expire?

No, they do not expire. In the U.S., the FDA has exempted homeopathic manufacturers from putting expiration dates on their product labels. While nothing lasts indefinitely, homeopathic medicines are safe to use when stored under normal conditions (away from moisture and excessive heat or cold). If you notice the appearance of the medicine has changed, you should replace it.

Where can I get more information relating to earaches?

Please contact your physician or pediatrician for more information. The American Academy of Pediatrics also has a website on many common conditions in children, including earaches.

Why Homeopathy?

Developed by pharmacists, the key to Starkey homeopathic medicines is that they are strong in relieving symptoms, but gentle in the way they work:
They are made with natural active ingredients, have no known drug interactions, and are non-habit forming. They can be taken by nearly anyone at any time, from children to the elderly, including anyone taking prescription medications; they have a wide margin of safety. They can be given to young children without fear of miss dosing or overdosing.

Additional Questions

Is it safe to sleep with any of the ear products?

The only products we recommend sleeping with are the EarPlanes (when traveling), the Soft Foam Ear Plugs, the All Natural Wax Removal Drops, and the Miracell drops.

What is the shelf life for any of the Ear Health Products?

Please see package for expiration date. If there is no expiration date, then there is no shelf life issue.

Can I travel with the ear drops?


Are the ear drops flammable?

The ear drying drops contain alcohol and are flammable.

Where can I call if I have questions regarding these products?


Are there any concerns with multiple family members using the same bottle of drops or ear plugs?

The ear drops can be shared if there is no infection. The ear plugs are meant for single use, only.

Can any of the earplug products be modified to fit my ear?

These are not meant to be customized.

EarPlugs, EarPlanes and ClearEars – are they interchangeable?

No. Each has a specific use and should be utilized according to the instructions on the label.

Can I use the ear drying drops in conjunction with swim molds?